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Barista
Barista APPLY NOW
BARISTA
Job Description
SANA’s brand new retail studio in the heart of Downtown Detroit will feature a fully functional matcha and espresso bar, and we are currently seeking Baristas to join us! The position features a six-month placement at the Downtown Detroit location, with opportunities to grow as we work to expand our SANA CAFE footprint. Our goal is to create an exceptionally intentional and well crafted experience for every guest.
Responsibilities include but are not limited to:
- At least 1 year of prior Barista experience.
- Skilled in espresso machinery and techniques like milk texturing and grind dialing.
- Impeccable hospitality and professionalism amongst customers and coworkers.
- Experienced in high-volume café service is preferred, but not required
Requirements:
- Prepare hot/cold matcha and espresso lattés following our recipes.
- Educate customers on our products and preparation of beverages if inquired.
- Provide recommendations to accommodate customers' needs.
- Build positive and strong rapport with customers.
- Follow opening, closing and all other daily operating procedures accordingly.
- Maintain a sanitary and presentable work space at all times.
- Cultivate and preserve an uplifting work environment amongst your fellow SANA CAFE community.
APPLICATION FORM
* RequiredREWARDS FAQ
HOW DO I JOIN SANA REWARDS?
Joining is free. Tap “Download Now” to get started. You’ll earn 50 points just for signing up. Already have an account? You’re automatically part of SANA Rewards.
WHAT OTHER WAYS CAN I EARN POINTS BESIDES SHOPPING?
You can earn points by completing achievements — like following us on Instagram, placing 3 tee orders, collecting 5 hoodies over time, and more. Download the SANA App and join Rewards to track your progress and discover new ways to earn points as they’re added.
HOW DO I REDEEM MY POINTS
Every $1 you spend gets you 5 points back. Redeem your points at checkout and start saving on your next purchase.
WHY AM I NOT SEEING POINTS FROM MY PAST ORDERS?
If you’re not seeing points from past orders, it’s likely because your contact information wasn’t added at the time of purchase, which prevented us from syncing your order. Make sure to add your first name, last name, email, and any other required info to your account so your points can be properly synced and credited.
I HAVE TWO ACCOUNTS. HOW DO I MERGE THEM?
You are allowed one account merge. To request a merge, please email support@sanadetroit.com with the subject line “Merge Accounts”. Include the following in your request:
- A photo ID for verification
- The full names associated with both accounts
- The emails and phone numbers linked to each account
- Specify which account you want merged into the other
Once we receive your request, our team will review and merge the accounts for you.
HOW DO I CHECK MY POINT BALANCE?
You can check your points balance by logging into your account on the SANA App. Head over to Rewards, and your loyalty profile will show your current points total.
DO MY POINTS EXPIRE?
Points Never Expire. As long as you stay active in the program, your points are yours — and you can flex the amount you’ve spent with us as a status to your friends and family.
ISSUES WITH YOUR ACCOUNT?
Email us at support@sanadetroit.com and we’ll help with any issues you’re experiencing with your account. Please allow 5–7 business days for a response, as our Loyalty team is very busy and we’re working hard to get to everyone.
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