RETURN & EXCHANGES

For purchases made between November 1, 2025 and December 24, 2025:

• You will have until 14 days after Christmas (through January 8, 2026) to initiate a return or exchange.
• If you would like to return or exchange your order, please email us at support@sanadetroit.com with your order number and the reason for your request.
• If the item is still in stock, you may choose either a refund (to your original payment method) or an exchange.
• If the item is no longer in stock, only an exchange will be offered (for a different colour, size or style) — refund will not be available in that case.
• Each order is eligible for one complimentary exchange, and returns are subject to a $7 return fee. Original tags must be attached, and the item must be returned in its original packaging. The item must not be worn, washed, or damaged in any way.
• Final-sale items and gift cards are not eligible for return or refund.

After January 8, 2026, our standard policy (14 days from delivery/purchase) will apply for all purchases.

Standard Policy (outside of the holiday window)

• If you would like to return or exchange your order, please email us at support@sanadetroit.com with your order number and the reason for your request. You have 14 days from the date your item is delivered to submit a return or exchange. Please note that all drop items are final sale.
• Each order is eligible for one complimentary exchange, and returns are subject to a $7 return fee.
• Original tags must be attached, and the item must be returned in its original packaging. The item must not be worn, washed, or damaged in any way.
• If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at Support@SanaDetroit.com. We hope you’re fully satisfied with your order — but if not, we’re here to help.